Terms of Service
These terms cover use of PhenolicTags.com and orders for custom laser-engraved phenolic tags, nameplates and signs. Please read them before you order.
The short version of how ordering works is on How to Order. Shipping and return details are on Shipping & Returns.
Acceptance of terms
[LEGAL_TEXT: agreement to these terms by using the site or placing an order]
Orders, quotes and proofs
[LEGAL_TEXT: how quotes become orders, quote validity period, free proof process, and that production starts only after proof approval]
Your text, files and specifications
[LEGAL_TEXT: customer responsibility for the accuracy of text, sizes, colors and spec requirements; requirements should be confirmed with the engineer of record; rights to files customers upload]
Pricing and payment
[LEGAL_TEXT: pricing, taxes, accepted payment methods, payment timing, and Tag Club membership terms ([MEMBERSHIP PRICE])]
Shipping, risk of loss and delivery
[LEGAL_TEXT: reference to Shipping & Returns, when title and risk of loss pass, delivery estimates not guaranteed unless stated]
Returns, remakes and cancellations
[LEGAL_TEXT: reference to Shipping & Returns; policy for custom-engraved items]
Warranties and disclaimers
[LEGAL_TEXT: any limited warranty on materials and workmanship, and disclaimers (including that we do not certify code or inspection compliance)]
Limitation of liability
[LEGAL_TEXT: limits on damages and liability]
Intellectual property
[LEGAL_TEXT: ownership of site content, logos and designs; customer warranty that they have rights to submitted logos or artwork]
Governing law and disputes
[LEGAL_TEXT: governing state law, venue and dispute resolution]
Changes to these terms
[LEGAL_TEXT: how updates are posted and the effective date]
Questions?
Call 407-773-3596, email [EMAIL], or use our contact page. Answers to common questions are in the phenolic tag FAQs.